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Top Five Reasons You Are Losing Customers
Long-team success comes from a steady and growing customer base. Put yourself in a position to grow your company for the long term by making improvements to avoid these customer deterrents.
How Your Small Business Can Help Those Recovering From Hurricane Matthew
Without a doubt, Hurricane Matthew has left devastation in its wake. It’s at times like these that ordinary Americans can make a difference, including those in the small business community. But how exactly can you go about it?
How to Stay Holiday Neutral This Season - Part 2: Your Store
Use these strategies to keep your small business' holiday outreach, marketing campaigns and in-store decor holiday neutral this season.
Bringing Humanity to Your Brand: Why It's Important And How to Do It
The humanity in brands is something that consumers continue to look for before deciding on companies to rely on.
How To Show Your Customers Love This Valentine's Day
Take a cue from Cupid and start showing your customers how much you love them.
Customer Service Spotlight: Which Platform is Best?
Customer service doesn't need to be limited by the phone.
Infographic: How to Cultivate Customer Loyalty
Fostering loyalty among your preexisting consumer base is equally as important as attracting new buyers to your business.
Choosing a Charitable Cause for the Holidays
'Tis the season for charitable giving. Here are some tips on choosing a charitable cause for your small business this holiday season
Customer Service Tips To Take From Marvel
There are several customer service tips small business owners can take from Marvel.
Infographic: How to Make Your Customers Smile
Creating a positive, pleasurable and fun experience for your customers is vital to your success, whether you're providing goods or services. Use our 5 customer service tips to deliver top-quality service and put a smile on each of your customers' faces.